January 2012 – Skillful Teaching

Client Retention Worksheet and Teleclass

January 24, 2012/1 Comment/in Blog /by Chantill

Thank you to everyone who joined us for our January Teleclass. It was a wonderful dialogue with Pilates Biz founder, Gina Axelson.

And of course, it opened up many other aspects of how we work with clients, stay true to ourselves and maintain clear boundaries…not to mention navigating working relationships with other teachers.

I hope this will get your brains perculating and encourage you to make some positive changes in your teaching and business.

For our own part, my business partner and I have already started to implement (well, kind of re-implement) a calling campaign to clients that have drifted away. What we are doing differently this time is including our 8 other teachers, asking them to choose 10 students to contact and then tracking the results. We want PAF ar en forkortning for ”Play Among Friends” och detta marks aven casinot som har flera spel som interagerar flera spelare med varandra. to know just how effective our campaign will be. We will also be making various “come back” offers to see which of those students respond to best.

It's all very exciting! And refreshing to be taking a new look at client retention!

* As an added BONUS I am including a follow-up worksheet based on many of the tips discussed during the teleclass, as well as some new stuff; all practical ways for you to start taking steps. I hope you enjoy it.

My many thanks to Gina Axelson for her contributions. Check her out at thepilatesbiz.com.

Worksheet

[haiku url=”JanTeleclassRetention.mp3″ title=”January Teleclass”]

Honest & Authentic Connections = Greater Client Retention

January 17, 2012/4 Comments/in Blog /by Chantill

Well, it’s the New Year and if you are like most of us you are thinking a lot about how to make this year better. You are probably also thinking about how to draw-in new students and then how to keep them. At least I hope you are because getting them is one thing, keeping them is another thing altogether. I have definitely explored a plethora of approaches, marketing techniques and business systems to help with this, but what I want to talk about today is something might resonate with you a little more. What if, when we we begin to formulate our marketing and retention plans we begin with something closer to home? What if we start with the teacher? I know it sounds overly simple, but there are two real ways we can do this that are much more authentic to our basic nature as teachers: